 |
patch privacy |
 |
Your Privacy and Security
Pumpkin Patch is proud of our on-going commitment to responsibly manage and treat with respect any personally identifiable information collected during the course of our dealings with our customers. We value the trust our customers have placed in us in providing any personally identifiable information. This Privacy Policy details certain policies implemented throughout Pumpkin Patch governing Pumpkin Patch's collection and use of personally identifiable information about our customers on this website located at www.pumpkinpatchusa.com ("Site") and through our dealings with our customers.
Pumpkin Patch is a global children's fashion retailer based in Auckland, New Zealand. All processing and storage of customer information is performed in New Zealand.
Privacy Policy Updates
Due to the Internet's rapidly evolving nature, Pumpkin Patch may need to update this Privacy Policy from time to time. If so, Pumpkin Patch will post its updated Privacy Policy on our Site located at www.pumpkinpatchusa.com so you are always aware of what personally identifiable information we may collect and how we may use this information. Pumpkin Patch encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.
Information Collected
You can generally visit our Site without revealing any personally identifiable information about yourself. However, in certain sections of this Site or at our retail stores, or when placing an order with our customer service department, we may invite you to participate in surveys, questionnaires or contests, contact us with questions or comments or request information, register to participate in a club or to receive a catalog, provide us with feedback, or complete a profile or registration form for an order. Due to the nature of some of these activities, we may collect personally identifiable information such as your name, title, address, email address, phone number, username and password, credit card or other online payment mechanism number, and other contact information that you voluntarily transmit with your communication to us.
Consent
Customers who do not wish to have their personally identifiable information used for Pumpkin Patch's marketing are most welcome to indicate their desire at the time of purchase by opting-out where the customer has the option to do so, in correspondence, or any other point of contact with an authorized representative of Pumpkin Patch. In every promotional email we send to you, we will provide an opportunity to be removed from receiving further emails.
Use of Information Collected
We may use your personally identifiable information to register you for an online account, contact you to deliver certain goods or information you have requested, verify your authority to enter our Site, improve the content and general administration of the Site and our goods, provide you with notices regarding goods that you have purchased or may wish to purchase in the future (provided you have not opted-out of receiving such offers) provide you with notices about goods that you may wish to purchase, respond to your requests for information, for statistical analysis of customer shopping habits, interests, and preferences, for analysis of relevance of our special offers and promotions and prevention and detection of fraud.
Children's Privacy
Pumpkin Patch recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. This Site is not intended for children under the age of 13. Pumpkin Patch does not knowingly collect personally identifiable information from children under the age of 13.
Cookies
This Site uses "cookies" which are small amounts of information stored on the user's computer by our web site server. These "cookies" identify the user's browser but they do not identify the user personally and no sensitive information is stored within the Pumpkin Patch Site "cookies". While "cookies" can be disabled by the user by going to the preferences or options menus in their browser, we recommend that you don't disable "cookies" to allow for a better and faster experience at Pumpkin Patch Online.
Aggregate Information
When you access our Site, we may collect certain technical information such as i) your IP address (the Internet protocol coded address for your computer which may uniquely identify your computer); ii) your domain server; iii) type of web browser (software used to read web pages);
iv) the top-level domain name used by you.). Such technical information may be logged by us or our Internet service provider, currently, TelstraClear Ltd to determine statistical, demographic and other anonymous information regarding our Site. We may use this technical information so that we can monitor and improve our Site.
Disclosure
We may provide your personally identifiable information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we may provide your personally identifiable information to a credit card processing company to process your payment or to our shipping carrier to deliver your order to you. Pumpkin Patch takes appropriate steps, however, to ensure our suppliers and contractors only use the personally identifiable information provided to them for the relevant purpose and ensures that all contracts with third parties include a clause that any personally identifiable information is only to be used for the intended purpose. We will disclose your personally identifiable information if we reasonably believe we are required to do so by law, regulation or other government authority. We will not sell your personally identifiable information to any company or organization except we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which Pumpkin Patch participates or to a purchaser of all or substantially all of Pumpkin Patch's assets to which this Site relates.
Security
We may employ procedural and technological measures, consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Pumpkin Patch may use firewalls, password protection, encryption, secure socket layer (SSL), and other security measures to help prevent unauthorized access to your personally identifiable information. A padlock/key is displayed on the lower right hand corner of the user's screen when the SSL technology is in action - indicating a secure site. By "double-clicking" on the padlock it is possible to confirm our certificate of authenticity. However, due to the nature of the internet we cannot guarantee or warrant the security of any personally identifiable information you transmit via the internet as no data transmission over the internet can be guaranteed to be absolutely secure.
Notice to European Users
The information you enter on this Site or otherwise provide to Pumpkin Patch may be transferred outside of the European Union to New Zealand. The European Commission has not yet determined if New Zealand offers an equivalent level of protection to that required in the European Union. Article 26 of the European Union's Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country's level of protection. By agreeing to the terms of use and this privacy policy, you consent to the transfer of all such information to New Zealand and to the processing of that information by Pumpkin Patch on its servers located in New Zealand as described in this Privacy Policy.
Access, Correction/Updating Personally Identifiable Information
Customers may request details of their personally identifiable information that we have on record by sending a signed written request to our customer service department at:
Customer Care
Pumpkin Patch
Private Bag 94-310
Pakuranga
Auckland
New Zealand
To verify that the personal information requested belongs to the customer it is necessary that the request be in writing and signed.
Pumpkin Patch provides you with the ability to review, correct and delete any of the personally identifiable information that you have provided to us. If you wish to review or correct any information you have provided to us, you may access your account online.
Retention of Information
Please note that any information that you provide will only be held for as long as necessary for the purpose for which it was provided. It is the policy of Pumpkin Patch to delete your credit card details once each purchase has been finalized. For the period that Pumpkin Patch holds credit card information, that information is encrypted.
Feedback
We welcome feedback on this Privacy Policy - or on any matters relating to Pumpkin Patch. If you have any comments, suggestions, or questions, please contact us at any time by calling our free-phone; by sending email; or faxing to our customer service department.
Or to contact us, please click here
About Pumpkin Patch
Pumpkin Patch is a retailer of children's clothing, footwear and related accessories. We offer numerous styles in sizes from newborn through to age 14 under the brands Pumpkin Patch and Urban Girl. We also have an exclusive maternity wear collection.
This Privacy Policy was last updated: March 27th, 2007
This Privacy Policy is effective as of: March 27th, 2007
|
|
|
